Thank you for shopping with Parr's Farm Country Store. This Shipping Policy explains how we process and deliver orders placed through our website.

Shipping Destinations

We currently ship to addresses within the United Kingdom only.

Shipping Method

We use Royal Mail to deliver all orders.

Shipping Costs

We offer free shipping on all orders.

Order Processing Time

Orders are processed within 1–2 business days after payment has been confirmed.

Cut-Off Time

Our daily order cut-off time is 5:00 PM UK time. Orders placed after this time will be processed on the next business day.

Transit Time

Estimated transit time is 3–5 business days from the date of dispatch.

Please note that delivery times are estimates only and may vary depending on carrier delays, public holidays, weather conditions, or other factors outside our control.

Order Tracking

You will receive an order confirmation email after placing your order. Once your order has been dispatched, you will receive another email containing your tracking information, where tracking is available.

Delayed or Missing Parcels

If your parcel is delayed or has not arrived within the expected delivery timeframe, please contact us as soon as possible by email or phone so we can assist you quickly during our opening hours.

Email: support@parrsfarmcountry.store
Phone: 01392 430750

Incorrect Address Information

Please make sure your shipping address is complete and correct before placing your order. We are not responsible for delays or non-delivery caused by incorrect or incomplete address details provided by the customer.

Contact Us

If you have any questions about shipping, please contact us:

Parr's Farm Country Store
Matford Home Farm, Matford, Exeter EX2 8XT, United Kingdom
Phone: 01392 430750
Email: support@parrsfarmcountry.store